Understanding Workplace Friction
Recent research* reveals that most teams lose 20-25% of their working time to preventable friction. Email overload, unclear meetings, decision delays—these small inefficiencies add up quickly.
To put this in perspective:
A team of 10 people with an average cost-to-company of R50,000 each represents R500,000 in monthly capacity.
At 20% friction, that's equivalent to 2 full team members' worth of effort—roughly R100,000—going toward work that doesn't need to happen.
What could your team accomplish with that capacity back?We created a simple calculator to help you see what this looks like for your specific team.
See Your Team's Numbers Takes about 60 seconds • No signup required*Sources:
• Process inefficiencies: McKinsey & Smartsheet, "The State of Work Innovation" (2024)
• Meeting productivity: Otter.ai, "State of Meetings Report" (2024)
• Document search time: IDC Research, "The High Cost of Not Finding Information" (2024)